Legal Agreement

Terms & Conditions of Service

These Terms and Conditions govern your access to and use of Elate Pharma's website (elatepharma.com), online supplement store, client portal, and manufacturing consultation services. By browsing or purchasing from our platform, you agree to be bound by these terms.

Last reviewed & updated: September 2026

Core Commitments & Key Takeaways

DRAP Enlisted & cGMP Certified Facility Standards

Authentic, Halal-Certified Bovine Gelatin Formulations

Transparent Pricing & Secure Checkout

Governed by the Laws of the Islamic Republic of Pakistan

WhatsApp: +92 300 3633123 Contact Legal Desk

1. General Scope & Account Registration

By accessing this website, creating a customer account, or placing an order, you represent that you are at least 18 years of age or accessing under the supervision of a parent or legal guardian. You are responsible for maintaining the confidentiality of your account credentials.

You agree to provide true, current, and complete contact and shipping details.
Elate Pharma reserves the right to refuse service, terminate accounts, or cancel orders at its reasonable discretion.

2. Health & Dietary Supplement Disclaimer

The products offered on this website are dietary and nutritional supplements manufactured in accordance with DRAP nutraceutical regulations. They are formulated to support wellness, vitality, and nutritional balance:

Dietary supplements are not intended to diagnose, treat, cure, or prevent any medical condition or disease.
Always consult a qualified healthcare professional before starting any new supplement regimen, especially if pregnant, nursing, taking medication, or under medical care.
Do not exceed the recommended daily dosage stated on product packaging.

3. Pricing, Orders & Order Acceptance

All prices on elatepharma.com are listed in Pakistani Rupees (PKR) and inclusive of applicable sales taxes unless expressly indicated otherwise. We strive for absolute accuracy in pricing, product descriptions, and stock availability.

Your order placement constitutes an offer to purchase. An order is confirmed upon receipt of our official SMS/email confirmation.
In the event of an inadvertent pricing error or inventory depletion, we reserve the right to contact you for resolution or cancel the order with a full refund.

4. Contract Manufacturing & Private Label Specifications

B2B manufacturing contracts, formulation development, and white-label supply agreements are governed by formal Production Order Sheets, agreed Specifications, and quality control parameters signed by both parties.

Batch manufacturing commences upon approval of formulation specifications and packaging artwork.
Certificate of Analysis (CoA) is issued with every commercial production release.

5. Intellectual Property & Governing Law

All content on this website—including logos, product formulations, brand imagery, text, graphics, and software—is the exclusive intellectual property of Elate Pharma (Pvt.) Ltd. and protected under Pakistan's Copyright and Trademark statutes. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

Unauthorized copying, scraping, or commercial reproduction of our material is strictly prohibited.
For legal or compliance inquiries, please contact legal@elatepharma.com.